911 calls can be used as crash evidence under Georgia law, but because a recorded call is an out-of-court statement, it is hearsay and must fit an exception to be admitted. Several common exceptions often apply to emergency calls.
The hearsay problem and its exceptions
A 911 call offered to prove what the caller said happened is hearsay, and Georgia law excludes hearsay unless an exception applies. Two exceptions frequently fit emergency calls. The excited-utterance exception under O.C.G.A. § 24-8-803 covers a statement about a startling event made while the speaker is still under the stress of it. The present-sense-impression exception covers a statement describing an event as the speaker perceives it or immediately afterward. A caller reporting a crash as it unfolds often falls within one of these.
Authentication
Beyond fitting an exception, the recording must be authenticated, meaning there must be a showing that it is a genuine recording of the call. This is commonly done through records and testimony from the agency that maintains the 911 system. A statement on the call made by a party to the case can also be admissible as that party’s own admission, and the recording and call log are often handled as business records of the agency.
What may fall outside the exceptions
Not every statement on a call qualifies. Remarks made calmly, well after the event, or in response to detailed questioning may lose the spontaneity that the excited-utterance and present-sense-impression exceptions require. Portions of a call can be admissible while others are not.
A 911 recording can be compelling evidence of what happened in the moment, provided it fits an exception and is shown to be genuine.